Our Value

What We Offer

Help your clients on the journey from Point A to Point C—an enhanced member experience and cost savings, all while supporting plan customization.

With your partnership, we’ll curate a unique benefits plan for each of your clients so their employees and families can get the healthcare they need.

We make brokers’ lives easier by delivering exceptional customer service and consistent annual renewals.

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Customized Solutions

We tailor the benefit plan design to meet the unique needs of our clients—delivering solutions that best fit each client’s needs.

Innovative Offerings

We are forward thinking and bring new solutions to our clients as they become available.

Vendor Integration

We create seamless partnerships, linking our services, healthcare providers and vendor organizations into a unified experience for our clients.

Metrics and Reporting Tools

We deliver both data and valued insights that enable our clients to continually optimize their benefit plans.

Exceptional Service

From advocating for members to get the care they need, to supporting them through the claims process, our member experience team is there every step of the way.

Sales Support

We partner with brokers to support their sales needs. Our goal is to make our broker partners look like heroes in the eyes of their clients.

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Our Products

Partnership

How it Works

We’re always looking for strong broker partners whose clients are a good fit for self-funding or are already using a self-funded plan. We’ll work together to build solutions for your clients and refine it each year so we’re always meeting their needs and exceeding expectations.

FAQ

Common Broker Questions

I'm new to self-funding, can Med-Pay help me better understand how self-funding works and why it might be a good option for my clients?

Yes - we believe in the value that self-funding brings to clients and are always eager to help our broker partners be in the best position to offer their clients solutions that will work for them over the long-term. If you're new to self-funding you can reach out directly to our President, Marshall Kinne, or by contacting our Sales Department at [email protected].

Why choose Med-Pay over other TPAs?

We're constantly evolving to meet the needs of our clients. Our localized expertise, in-house offerings, and excellent customer service help drive strong value resulting in high client retention.

Can Med-Pay support me in renewal discussions with clients?

Yes - we know self-funding can be confusing, especially for first-time clients. We're here to help educate clients and co-sell with brokers as requested.

Does Med-Pay work with brokers to deliver self-funded healthcare options to employers?

Yes- Med-Pay feels strongly in offering design and administration of self-funded healthcare plans together with a client's broker.

How can I get in touch with Med-Pay?

If you're new to Med-Pay and the services we offer to clients who are self-funded or are considering self-funding, we'd love to connect to share what makes us unique among other TPAs. You can either reach out via our customer service team at [email protected] or to our sales team at [email protected].